How is employee data transferred and stored when using an EOR?

Table of contents

When using an Employer of Record (EOR), employee data transfer and storage must be managed with high security and compliance to protect sensitive information. Here's how these processes are generally handled:

1. Data Transfer Mechanisms

Data transfers between your company and the EOR typically involve secure digital channels, especially when working internationally. Key practices include:

  • Encryption: Data is encrypted during transfer, using SSL/TLS protocols to ensure that sensitive information—such as personal identification, salary, and tax data—is securely transmitted.
  • Data Transfer Protocols: Many EORs rely on secure APIs and secure file transfer protocols (SFTP) to share data between systems, maintaining both security and data integrity across platforms.
  • Controlled Access: Only authorized personnel within your organization and the EOR can access or manage employee information, ensuring compliance with data protection laws like GDPR or India's DPDP (Digital Personal Data Protection) Act.

2. Data Storage Practices

EORs follow stringent data storage policies to keep employee records safe and accessible:

  • Secure Cloud Storage: EORs often use secure, reputable cloud service providers compliant with international standards (such as ISO/IEC 27001) to store sensitive data. These providers also support redundancy and regular backups, ensuring data availability and protection against accidental loss.
  • Data Segmentation and Access Controls: Data is stored in structured formats, with access restricted based on roles to prevent unauthorized viewing. For instance, an HR representative might only have access to payroll data relevant to their function.
  • Data Retention Policies: EORs maintain data retention policies in compliance with local and international regulations, retaining data only for the necessary period. This policy is critical, as it reduces risk by ensuring data is either archived securely or destroyed appropriately after its useful life ends.

3. Compliance with Privacy Regulations

EORs must comply with the relevant data protection laws in each region where they operate. For instance:

  • GDPR (EU), CCPA (California), PIPL (China), and India’s DPDP Act: These regulations stipulate how personal data should be managed, requiring transparency, lawful processing, and accountability. EORs often incorporate regular data audits, risk assessments, and compliance checks to align with these laws.
  • Employee Data Rights: Employees may request to view, correct, or delete their personal data as allowed by law. EORs provide channels and processes to address these data rights requests, ensuring compliance and transparency.

4. Potential Security Risks and Mitigation

Entrusting an EOR with sensitive data does come with risks, such as data breaches or unauthorized access. To mitigate these risks, EORs:

  • Perform Regular Security Audits: EORs conduct periodic security checks and vulnerability assessments to identify and fix potential weak points in their data infrastructure.
  • Implement Data Minimization: EORs collect only the necessary data and avoid storing non-essential information, reducing the scope of data susceptible to unauthorized access.
  • Ensure Disaster Recovery: Many EORs have disaster recovery plans and redundant storage systems to maintain data availability and integrity in case of hardware failures or cyber incidents.

5. Additional Security Measures

To reinforce security, EORs commonly employ the following measures:

  • End-to-End Data Encryption: Encryption both at rest and in transit ensures sensitive data is secure across systems and locations.
  • Multi-Factor Authentication (MFA): Requiring multiple authentication methods reduces the risk of unauthorized access by strengthening login security.
  • Employee Training: The EOR’s staff are trained in data protection practices, helping prevent mishandling or accidental breaches.

How Wisemonk Can Help Manage Your Employee Data Securely?

Wisemonk provides comprehensive support in securely transferring and storing employee data. With Wisemonk’s advanced technology and compliance-oriented practices, data handling aligns with global standards and privacy laws. Our systems integrate seamlessly with your HR infrastructure, facilitating encrypted transfers and secure storage while ensuring data is accessible only to authorized personnel. Wisemonk’s dedicated support helps you navigate compliance requirements, manage data access requests, and maintain high data integrity, helping you maintain employee trust and regulatory peace of mind.